Privacy Policy (RGPP)

Who am I ?

A single person of which you find some information in the specific page Who am I ?

The address of my website is: https://www.artisanathai.com.

Use of personal data collected

Comments

When you leave a comment on my website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help detect unwanted comments.

An anonymized channel created from your email address (also called hash) can be sent to the service Gravatar to check if you are using it. The privacy clauses of the Gravatar service are available here: https://automattic.com/privacy/. After validation of your comment, your profile picture will be visible publicly next to your comment.

Media

If you are a registered user and you upload images to the website, we advise you to avoid uploading images containing EXIF ​​GPS coordinates. Visitors to my website can download and extract location data from these images.

Contact forms

The information of Contact that you indicate are essential for an answer from me. They will never be marketed.

Cookies

Visit also the page of explanation on misnamed : nothing to eat !

If you post a comment on my site, you will be asked to save your name, e-mail address and website in cookies. It's only for your comfort so you do not have to enter this information if you post another comment later. These cookies expire after one year.

If you have an account and log into my site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.

When you log in, the site will set up a number of cookies to save your login information, your screen preferences, your cart, your latest products seen (me). The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check "remember me", your cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or posting an article, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply indicates the identifier of the article you have just modified. It expires after one day.

Statistics and audience measurements

I am using an audience measurement extension: SlimStat. This tool is used inside the site nothing external as do many other audience measurements. Some of the information is stored in one of the databases of my site to help you know if you are faithful to the site, where you come from when you place an order, make a comment, or a request for information on the form contact (see above). However often now IP that collect your ISP are variable, or you have chosen to remain anonymous in your browsers.

Use and transmission of your personal data

Storage times of your data

If you leave a comment, the comment and its metadata are kept indefinitely. This automatically recognizes and approves the following comments instead of leaving them in the moderation queue.

For users who register on our site (if this is possible), we also store the personal data indicated in their profile. All users can view, modify, or delete their personal information at any time (except their username). Site managers (me) can also view and edit this information.

The rights you have on your data

If you have an account or have left comments on the site, you can request to receive a file containing all the personal data that we have about you, including the ones you have provided. You can also request the deletion of your personal data. This does not take into account the data stored for administrative, legal or security reasons.

Transmission of your personal data

Visitor comments can be verified using an automated spam detection service.

Additional Information

No information is given or transmitted even less sold to third parties (otherwise when you pay for an order placed by credit card) since there is no advertising on the site. So no data sent to Google or other advertising provider here.

Orders

When you place an order you are asked: your name and surname, your email address, your phone and your physical address.

This data is essential to complete the order placed. Your names, physical address, phone and email address will never be collected for resale (as made by big box stores with your loyalty cards).

I may be required to use your telephone number in case of particular difficulties during the processing of your order. Your email address may be used to send you some information on the evolution of the site.

I collect information during the order confirmation on my shop.

What I collect and store

During your visit of the site, I am:

  • Products you've seen: I use them to, for example, display products you've recently seen
  • Location, IP address and browser type: I use them to estimate shipping costs
  • Delivery address: I will ask you to enter it to estimate the delivery costs before you place an order, and to send you the order!

I use cookies (as explained above) to follow the contents of the cart while you browse my site.

When you buy on my website, I will ask you to provide information including your name, billing address, delivery address, e-mail address, phone number, payment / credit card information and possibly account data such as name user name and password. This information will be used for:

  • Send information about your account and order
  • Respond to requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Set up your account for my shop
  • Comply with any legal obligation, such as the calculation of taxes
  • Improve the offers of my shop
  • Send you marketing messages, if you choose to receive

If you create an account, I store your name, address, e-mail, and phone number, which will be used to pre-fill order confirmation for future orders.

I usually store your information for as long as I need it for the purpose for which I collect and use it, and I am not legally obliged to continue to keep it. For example, I am storing order information for XXX years for taxes and accounting. This includes your name, email address and billing and delivery addresses.

I also store comments or opinions, if you choose to send them.

Who has access to the data

Myself and no one else has access to the information you provide me. For example :

  • Order information such as what was purchased, when and where it should be sent, and
  • Customer information such as your name, e-mail address, and billing and delivery information.

Only I have access to this information to process orders, make refunds and help you.

What I share with others

I share data with third parties that helps me manage the orders and services of the store, for example stripe

Payments

Payment card for Stripe

I accept payments by Stripe. When processing payments, certain data will be sent to Stripe, including the mandatory payment completion information, such as the total amount or billing information.

Stripe has a page (in English) that details all of its confidentiality conditions: Privacy Policy

All payment details remain unknown to me, and completely confidential, at your option they can be stored on Stripe to facilitate your subsequent payments.

Akismet

The site collects information about visitors who comment on my site that uses Akismet, service against unwanted. This information collected depends on the Akismet settings made by me on the site, and usually includes commentator IP address, user agent, site referent and URL, as well as other information provided directly by the site. commentator like their name, username, e-mail address and comment.

Source: Really Simple SSL

Really Simple SSL and Really Simple SSL modules do not process any personally identifiable information, so the RGPD does not apply to these extensions or to the use of these extensions on your website. You can find our privacy policy You can consult it by clicking here. .

Source: MailPoet

MailPoet e-mails and newsletter

If you subscribe to our newsletter or if you are a member of our site (you can connect to it) or if you bought on our site, chances are that you will receive e-mails from us.

We will only send you emails that you have agreed to receive, or that relate to the services we provide to you.

To send you e-mails, we use the name and e-mail address you provided us. Our site also stores the IP address that you used when you signed up for the service to prevent abuse of the system.

This site can send e-mails via MailPoet mailing service. This service allows us to track the clicks and openings of our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise traced outside this site except for the email address.